Privacy Policy

Major Scale Technology Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our Client Portal.

1. Information We Collect

We collect information to provide our services, authenticate users, and process payments. This includes:

• Personal Information: Name, email address, phone number, and business details provided via contact forms.
• Account Data: If you use our Client Portal, we collect authentication data to verify your identity. This includes OAuth tokens (Google/Microsoft) or email verification details (Magic Links). We do not store your passwords for third-party accounts.
• Payment Information: We do not store full credit card numbers on our servers. All payment transactions are processed securely by our third-party payment processor (Stripe).
• Usage Data: Basic technical logs (IP address, browser type) required for security and site performance.

2. How We Use Your Information

We use your data strictly for business purposes:

• To respond to project inquiries and schedule consultations.
• To provide access to the Client Portal and manage your projects.
• To process invoices and payments.
• To send project updates and administrative alerts.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share data with trusted service providers essential to our operations:

• Hosting & Infrastructure: Vercel (Hosting), Neon (Database).
• Authentication: Google, Microsoft, and email providers (for Magic Links).
• Payments: Stripe (for secure billing and invoicing).

4. Your Rights

You may request a copy of the data we hold about you or request its deletion at any time. To exercise these rights, please contact us at the email below.

5. Contact Us

If you have questions about this policy, please contact us at:
privacy@majorscaletech.com